Privacy Policy

This data privacy notice explains the circumstances in which we will collect personal data from you, why it is being collected, how we will use it and to whom we might disclose it to if necessary.

The data controller 

ProcureCo (at 3DC Learning Limited) is committed to complying with the UK’s Data Protection law and the EU General Data Protection Regulation (GDPR) for the protection of personal data, as well as the principles of data security in the configuration of our services. If you have any questions about this privacy notice or how we use your personal data, please contact us directly in writing at:

No 1, 11th Floor, 12-16 Addiscombe Road,  Croydon, CR2 0XT

By Email: [email protected]

What data is being collected and processed? 

In order to enter into an agreement with 3DC Learning Limited, via the ProcureCo platform we will collect, store and use elements of your personal data. The processing of this personal data is a contractual requirement and is necessary by 3DC Learning Limited in order to administer your account and to provide the products and services you have requested from us.

When you approach 3DC Learning Limited via the ProcureCo platform, we will ask your consent to collect and process your personal data. Failure to provide this consent and / or personal data may mean we will be unable to execute the contract and will result in termination of our services.

When engaging 3DC Learning via the ProcureCo platform, you will usually need to disclose to us a range of data including the following:

  • title
  • first name
  • surname
  • company name (if applicable)
  • rrading name (if applicable)
  • preferred location and / or trading sddress (street, street number, postal code, city and country / region)
  • personal or company email address
  • personal or company telephone and mobile number (optional)
  • company registration number.

We may also monitor, record, store and use any telephone, email or other electronic communications with you for training purposes so that we can check any instructions given to us and to improve the quality of our customer service.

Website cookies 

When you access our website, temporary data about your visit is stored and processed in a protocol file for a certain period of time via the use of cookies. This information is anonymised and is used by us to better understand the use of our site, including the number of visitors we have, the pages viewed per session and time exposed to particular pages. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly.

The following data is collected and stored until its automated deletion:

  • IP address of the accessing computer / device
  • date, time and duration of your visit
  • name and URL of the accessed pages
  • identification data of the browser and operating system used
  • website from which the data was accessed
  • name of your internet access provider.

The nature and content of the information collected via cookies differs, as does the period for which this information is retained. In line with our data protection obligations, we will ensure that this retention period is not excessive, and that the data is only retained for as long as is necessary for the purpose for which it was collected.

If you wish to know more, or if you wish to identify the exact retention periods, please contact the company directly in writing:

11th Floor, 12–16 Addiscombe Road, Croydon CR2 0XT

Email: [email protected]

The data listed above is only analysed for statistical purposes and for improving our internet presence, then it is deleted. 3DC Learning Limited will not attempt to personally identify you from your IP address unless required to as a matter of law or regulation or in order to protect our, or our other customers’ rights.

Direct marketing communications 

If you have chosen to opt-in to our direct marketing communications, we will use your information to tell you about products and services available from us which may be of interest to you. We may also use your information to tell you about products and services which we can introduce from selected businesses.

To help make our emails more interesting and relevant, we often receive a confirmation when you open an email from ProcureCo or 3DC Learning if your computer supports such capabilities.

You have a right to opt-out of our direct marketing communications at any time. You can opt-out by following the ‘unsubscribe’ instructions at the bottom of the communication or by emailing.

Links to websites of other providers / third parties 

Please note that this data privacy notice only applies to ProcureCo via 3DC Learning Limited and we are not responsible for, and have no control over, information that is submitted to or collected by third parties, such as those where our website may provide links and banner advertisements to third party websites. Since we do not control those websites, you are responsible for reviewing and abiding by the privacy policies of these third party sites to ensure they comply with the applicable data protection regulations.

How long will the data be stored for? 

Where possible, 3DC Learning Limited will take steps to erase any personal data that is no longer necessary for the purposes for which it is collected or otherwise processed, or if you have withdrawn consent for its processing and retention.

Under the GDPR, you have the right to ‘block’ or request the deletion or removal of personal data to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’. Specific circumstances in which you can request the deletion or removal of personal data includes:

  • where the personal data is no longer necessary for the purposes for which it is collected or otherwise processed
  • where you withdraw consent
  • when you object to the processing and there is no overriding legitimate interest for continuing the processing
  • where the personal data was unlawfully processed (i.e. otherwise in breach of the GDPR)
  • where the personal data has to be erased in order to comply with a legal obligation
  • in case a deletion is not possible due to legal, statutory or contractual retention periods, or if it requires disproportionate efforts or prejudices your legitimate interests, the data will be blocked instead of

Sharing of data with other data controllers 

3DC Learning Limited take your privacy seriously and the information we hold about you is confidential. We will only disclose it outside 3DC Learning Limited when:

  • you have given us your consent to do so
  • it is necessary for the performance of an agreement of which you will be made aware
  • in order to obtain professional advice (e.g. legal advice)
  • we or others need to investigate or prevent crime (e.g. to fraud prevention agencies)
  • the law permits or requires it
  • regulatory or governmental body requests or requires it, even without your consent, or
  • there is a duty to the public to reveal the information.

In order to administer your contract, we may need to share some of your personal information with other data controllers. This processing is necessary for the purposes of delivering specific services to you. You agree that we can share or use your personal data with any of our appointed agents or suppliers to allow us to provide you services and products you have asked us to provide you under this agreement.

Fraud prevention 

If you give us false or inaccurate information and fraud (in any form) is identified, details will be passed to the fraud prevention agencies. We and other organisations may also share, access and use this information to prevent fraud and money laundering, for example when:

  • checking details on applications for credit and credit related or other facilities
  • managing credit and credit related accounts or facilities
  • recovering debt
  • checking details on proposals and claims for all types of insurance
  • checking details of job applicants and employees.

In addition, law enforcement agencies may access and use this information.

Protecting your privacy 

In order to protect the personal data collected from you by 3DC Learning Ljmited against accidental or deliberate manipulation, loss, destruction or the access of unauthorised persons, technical and organisational security measures are constantly improved as part of our technological development. In addition, our employees, subcontractors and other support staff are obligated to observe confidentiality and data privacy.

In order to operate our business we use multiple systems. When our staff interact with these systems the data is transmitted over computer networks using a computer protocol called HTTP, which is a global adopted Business Pro. To protect this data as it is transferred between the staff computer and the systems we enforce the use of HTTPS, which uses secondary protocols and ciphers SSL and TLS to encrypt the data during transit. This is a global recognised way of protecting data in transit which is an industry Business Pro and is used by millions of websites in the protection of their online transactions with their customers.

Wherever possible, we have tried to create a secure and reliable website for our users. However, you recognise that your use of the Internet and our website is entirely at your own risk and we have no responsibility or liability for the security of personal information transmitted via the Internet.

All passwords and usernames allocated to you must be kept secret and must not be disclosed to anyone without our prior written authorisation. You must not use any false identity in email or other network communications and you must not attempt or participate in the unauthorised entry or viewing of another user’s account or into another system.

You must not use the services and / or network systems or any part thereof for fraudulent activities, or to breach another organisation’s security (cross-network hacking). This is an illegal act and prosecution under criminal law may result. You must not use any computers, computer equipment, network resources or any services provided by us for any illegal purpose, or for accessing, receiving or transmitting any material deemed illegal, indecent, offensive or otherwise unacceptable under UK law.

We will monitor network traffic from time to time for the purposes of backup and problem solving and in order to ensure that you are not misusing any of the services provided to you.

Breaches 

If at any time we become aware that your data has been compromised, or that a breach of our systems and controls has occurred, which has an impact on the security of your data, we will notify the Information Commissioner’s Office, and you, without undue delay.

Subject access requests 

You have the right to request access to a copy of the personal information that we hold about you. This is also known as a ‘subject access request’. This information is provided to you free of charge; however, we can refuse to respond or charge a ‘reasonable fee’ of £10 including VAT when a request is manifestly unfounded, excessive or repetitive.

We will provide this information in a structured, commonly used and machine readable form such as a CSV file. This allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

If you would like to submit a subject access request, please contact us directly at in writing to:

11the Floor, 12–16 Addiscombe Road, Croydon CR2 0XT

By Email: [email protected]

We will response to your request without delay and at the latest, within one month of receipt of your request.

Rectifying or updating personal data 

If you believe the personal data we hold about you is inaccurate or incomplete, you have the right to rectification. You can let us know about any changes to. Where possible, we will also inform any third parties to whom we have disclosed the personal data in question to so they can rectify their records.We will typically respond to your request within one month, although this can be extended by two months if your request for rectification is complex.

Withdrawing consent 

You have the right to withdraw your consent for us to collect, process and store your data at any time. If you wish to withdraw your consent, please confirm this in writing directly to us:

11the Floor, 12–16 Addiscombe Road, Croydon CR2 0XT

By Email: [email protected]

Please note, by withdrawing consent, 3DC Learning Limited may be unable to execute the contract that you have entered into with us and will result in termination of our services. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to complain 

If you have a complaint about any aspect of data protection or if you feel your privacy has been breached by us, we would like to hear from you. To help us investigate and resolve your concerns as quickly as possible, please contact us directly  in writing at:

11the Floor, 12–16 Addiscombe Road, Croydon CR2 0XT

By Email: [email protected]

If you are unhappy with the final response you have received from 3DC Learning Limited, you have the right to complain to the Information Commissioner’s Office (ICO) within three months of your last meaningful contact with us. You can call the ICO on 0303 123 1113 or by visiting their website at https://ico.org.uk.

Changes to the Privacy Policy 

Due to the further development of our website, government regulations or the implementations of new technologies, this policy will be reviewed, and may change, from time to time 3DC Learning Limited reserves the right to change this data protection information at any time with effect for the future. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it and under what circumstances we disclose it. We therefore recommend you read the current data protection information again from time to time.

Modern Slavery and Human Trafficking Statement

ProcureCo is committed to preventing modern slavery and human trafficking in all forms within our organization and supply chains. This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and outlines the steps we take to address and mitigate the risks of modern slavery.

Our Commitment

We are dedicated to promoting ethical practices and ensuring that modern slavery and human trafficking do not occur in any part of our business operations or supply chains. We recognize our responsibility to operate transparently and ethically.

Our Policies

We have established policies to safeguard against modern slavery, including:

Due Diligence Process

Our due diligence involves assessing risks within our supply chains and requiring suppliers to adhere to our ethical standards. Suppliers found to be non-compliant will be required to take corrective measures or risk termination of their contract.

Training and Awareness

We provide training to employees to raise awareness about modern slavery, helping them identify and prevent related risks.

Continuous Improvement

We strive for continual improvement in our practices to combat modern slavery and human trafficking. This includes monitoring industry standards and updating our policies accordingly.

 

Accessibility Statement

ProcureCo is committed to ensuring that its website is accessible to everyone, including people with disabilities. We aim to provide a positive user experience for all of our visitors, regardless of their abilities or disabilities.

Compatibility

Our website is designed to work on a variety of devices and platforms, including desktop and mobile devices. It is compatible with modern web browsers and assistive technologies.

Feedback

We are constantly working to improve the accessibility of our website. If you experience any issues or have suggestions for improvement, please do not hesitate to contact us.

Accessibility Statement Review

This accessibility statement will be reviewed periodically to ensure we are meeting the needs of all users. If any significant changes or improvements are made, we will update this page accordingly.

 

Environmental Statement

ProcureCo is committed to minimizing its environmental impact and contributing to a more sustainable future. We recognise the importance of environmental responsibility and aim to incorporate sustainable practices into our operations, from the design and development of our website to our day-to-day business activities.

Our Environmental Commitment

We strive to:

educe Carbon Footprint: We are committed to reducing our carbon footprint by optimising the energy efficiency of our website and operations. This includes choosing hosting providers that use renewable energy sources and continually reviewing our website’s performance for energy efficiency.

Sustainable Web Design: Our website is designed with sustainability in mind. We use energy-efficient technologies and practices, such as optimising images and reducing unnecessary content, to ensure our site runs efficiently with minimal resource consumption.

Paperless Operations: We encourage paperless communication and documentation, aiming to reduce waste and minimise our environmental footprint. We rely on digital communication, including emails, online forms, and cloud-based storage, to reduce paper use.

Responsible Sourcing: We prioritise working with suppliers and partners who are also committed to sustainable practices and environmental stewardship. This includes sourcing products, services, and materials from companies that share our environmental values.

Recycling and Waste Reduction: We actively promote recycling within our organisation and make efforts to reduce waste through reusing and repurposing resources when possible.

Our Ongoing Efforts

We are constantly evaluating and improving our practices to ensure we continue to minimise our environmental impact. We support sustainable initiatives both internally and externally, and are committed to making continuous progress towards a greener future.

Feedback and Suggestions

We welcome suggestions from our customers, partners, and stakeholders on how we can further reduce our environmental impact. If you have any ideas or would like to share your thoughts, please contact us.

This statement will be reviewed regularly to ensure we are up to date with best practices in sustainability. We remain dedicated to reducing our environmental footprint and promoting a more sustainable way of doing business.

 

Ethical Statement

ProcureCo is committed to conducting business with the highest ethical standards, ensuring that we operate with integrity, transparency, and respect for both people and the environment. We recognise our responsibility to act in a manner that benefits our customers, employees, suppliers, and the broader community.

Our Ethical Principles

Integrity and Honesty: We believe in maintaining the highest standards of integrity in all of our business dealings. We are committed to providing honest, clear, and accurate information to our customers, stakeholders, and employees.

Respect for People: We are dedicated to fostering an inclusive and respectful environment for all. We treat everyone, including our customers, employees, and suppliers, with dignity and fairness. We are committed to creating equal opportunities and promoting diversity and inclusion in everything we do.

Sustainability and Responsibility: We are mindful of our impact on the environment and take actions to reduce our ecological footprint. From using renewable energy sources to reducing waste, we are committed to sustainable practices that benefit both the planet and future generations.

Fair Business Practices: We ensure that our business practices are ethical and comply with all applicable laws and regulations. We strive to maintain transparency in all our dealings, ensuring that customers and partners can trust the way we operate.

Supporting Local Communities: We believe in giving back to the community. Whether through charitable donations, partnerships with local businesses, or community outreach initiatives, we are dedicated to making a positive impact.

Data Privacy and Security: We are committed to protecting the privacy and security of our customers’ data. We adhere to the highest standards of data protection and privacy laws, including the General Data Protection Regulation (GDPR), and take all necessary steps to ensure the confidentiality of any personal information shared with us.

Ongoing Commitment

We understand that ethical behaviour is a continual journey. We are committed to reviewing and improving our policies and practices to ensure that they reflect our core values and the highest ethical standards.

Feedback and Concerns

If you have any questions, concerns, or suggestions regarding our ethical practices, we encourage you to get in touch. We value your feedback and are always looking for ways to improve.

This ethical statement will be reviewed periodically to ensure we remain aligned with best practices and our commitment to ethical behaviour.

 

 

Last updated: 04/04/2025

Date of next review: 04/04/2026

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